Tell us what you need

Business analysis

A clear picture of what the business needs, written down so everyone works from the same page.

A person facilitating a workshop with four stakeholders around a table, mapping a process as a flow of sticky notes on a glass wall.

A clear picture of what the business needs, written down so everyone works from the same page.

Tell us what you need
People working together at a desk in a modern office

What you get

A shared, written understanding of what your business needs and why, so decisions rest on facts rather than assumptions. Requirements are stated plainly, checked with the people who will use the result and kept simple enough to build from.

  1. A shared understanding

    A shared, written understanding of what your business needs and why.

  2. Decisions on facts

    Decisions rest on facts rather than assumptions.

  3. Plain requirements

    Requirements are stated plainly and kept simple enough to build from.

Who it suits

Founders and teams about to commit to a project, a system or a change, and who want the problem, the options and the first steps set out before money or time is spent.

How to start

Tell us what you need. We read it, ask what we still need to know, and answer with a plan that says what we would look at first and how we would write it up.

  1. Tell us what you need

    Start with a short note about what you need.

    Tell us the question or problem the business is facing, in plain words. You do not need to prepare figures or documents first.

  2. We read it

    We read what you send us.

    Someone on our team reads your note in full, so you do not have to repeat yourself or explain it twice.

  3. We ask what we still need to know

    If something is unclear, we ask before we make the plan.

    If the question is broad or we are missing background, we ask you. Your answers help us look at the right things.

  4. We answer with a plan

    The plan says what we would look at first and how we would write it up.

    You get a plan that names what we would look at first and how we would write it up, so you know what to expect.

Tell us what you need

Questions people ask

  • Isn't a freelancer cheaper?

    Often the rate is lower, and for a small task that can be the right choice. The gaps show up when the work needs several skills, or when the one person is not available. A team covers those gaps.

    Read about the Continuity Guarantee

  • What happens after I get in touch?

    A person reads your message and replies. We ask what we still need to know, then answer with a plan for how we would help.

  • Can we start with one small piece?

    Yes. You can start with one part of the work and add more later if it helps.

  • Who does the work?

    A ZCO team, chosen for what your project needs.

  • What if we're not satisfied?

    If you are not satisfied with our work, tell us through the contact form and choose "Other" or the topic that fits. A person reads every message and replies within 7 business days. We look at what was agreed, what was delivered and what you expected, and we tell you what we will do about it. Nothing is hidden in small print: what we offer is what we write in your engagement terms.

    Read about the Continuity Guarantee

Read about the Continuity Guarantee

Read the questions people ask

Ask us about this service

You are looking at our work. This site was designed, built and automated by the same team you would hire.

Tell us what you need

A person will reply. It will be a real answer to what you wrote, not a form letter.

Tell us what you need